How to cancel an MTN Cellphone Contract

Email retentions@MTN.co.za and request a pre-cancellation quote.MTN charges the following cancellation penalties for early termination.

All unbilled and outstanding invoices at the time of termination (if any).

One month’s subscription.

Balance owing on the device.

If you choose to go ahead with the cancellation, you will have to make the payment for the cancellation fee, via EFT, and send proof of payment .